Airport Express 2018/2019 PRICE GUIDE

Airport Express is the only Official 24hr genuine Airport Transfer service in the North East.

We are the Official Supplier for Durham University Since 2007

 

THIS IS WHAT WE PROVIDE INCLUDED IN THE FIXED FARES

1. NO EXPRESS CAR PARK DROP OFF FEES - WE PAY THEM, IT'S ALL INCLUDED

2. FREE TEXT SERVICE UPON ARRIVAL

3. UP TO 40% OFF COMPARED TO AIRPORT TAXI PRICES

4. DOOR TO DOOR DROP OFF WITH LUGGAGE ASSISTANCE

5. NO EXTRA CHARGES FOR SUNDAY OR LATE-NIGHT PICK UPS

6. NO CREDIT OR DEBIT CARD FEES, THEY ARE ALL INCLUDED AND PAID FOR

7. FREE USE OF BABY AND CAR SEATS, UPON REQUEST.

8. UNIFORMED, PROFESSIONAL DRIVER, LICENSED, CRB-DBS ENHANCED LEVEL APPROVED

9. ALL PRICES ARE PER BOOKING, NOT PER PERSON!! 

10. DISCOUNT FOR BOOKING A RETURN TRIP.

 

 

AREA

One Way / Return

 

One Way / Return

 

Durham  DH1

£35 / £65

 

£49.99 / £85

 

Durham  City

£35 / £65

 

£49.99 / £85

 

University Colleges

£35 / £65

 

£49.99 / £85

 

Belmont

£35 / £65

 

£49.99 / £85

 

Birtley

£35 / £65

 

£49.99 / £85

 

Bishop Auckland

£50 / £90

 

£64.99 / £110

 

Bowburn  DH6

£35 / £65

 

£49.99 / £85

 

Brancspeth  DH7

£35 / £65

 

£49.99 / £85

 

Brandon  DH7

£35 / £65

 

£49.99 / £85

 

Brasside  DH1

£35 / £65

 

£49.99 / £85

 

Broompark  DH7

£35 / £65

 

£49.99 / £85

 

Browney  DH7

£35 / £65

 

£49.99 / £85

 

Carville  DH1

£35 / £65

 

£49.99 / £85

 

Cassop  DH6

£40 / £75

 

£54.99 / £95

 

Chester Le Street

£35 / £65

 

£49.99 / £85

 

Coxhoe  DH6

£35 / £65

 

£49.99 / £85

 

Croxdale

£40 / £80

 

£49.99 / £95

 

Crook

£45 / £80

 

£54.99 / £95

 

Esh Winning  DH7

£35 / £65

 

£49.99 / £85

 

Great Lumley

£35 / £65

 

£49.99 / £85

 

Hetton le Hole

£45 / £80

 

£54.00 / £95

 

Houghton Le Spring

£45 / £80

 

£54.99 / £95

 

Kelloe  DH6

£40 / £80

 

£54.99 / £95

 

Langley Park  DH7

£35 / £65

 

£49.99 / £85

 

Langley Moor  DH7

£35 / £65

 

£49.99 / £85

 

Meadowfield  DH7

£35 / £65

 

£49.99 / £85

 

New Brancspeth

£35 / £65

 

£49.99 / £85

 

Newton Aycliffe

£50 / £90

 

£64.99 / £100

 

Plawsworth  DH1

£35 / £65

 

£49.99 / £85

 

Pittingtons

£35 / £65

 

£49.99 / £85

 

Sacriston  DH7

£35 / £65

 

£49.99 / £85

 

Sherburn Hill/Vill

£35 / £65

 

£49.99 / £85

 

Sedgefield

£50 / £90

 

£54.99 / £95

 

Spennymoor

£45 / £85

 

£54.99 / £95

 

Sunderland

£60 / £95

 

£99.99 / £175

 

Ushaw Moor

£35 / £65

 

£49.99 / £85

 

Willington

£45 / £80

 

£54.99 / £95

 

Wynyard TS22

£60 / £99

 

£79.99 / £155

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURHAM AREA TO:

 

 

 

 

TEESSIDE MME

£35 / £65

 

£49.99 / £85

 

LEEDS BRADFORD  LBA

£100 / £200

 

£150 / £300

 

MANCHESTER  MCR

£175 / £350

 

£200 / £400

 

HEATHROW  LHR

£400 / £800

 

£600 / £1200

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If your area is not listed, email us for a fixed fare quote

               

 

*****************************************************************************

THE DISCOUNTED STUDENT FARE IS £35 ONE WAY OR £65 INCLUDED RETURN IN A CAR

This is for 1 to 4 people in one booking in a car. Minibus fare shown above.

This offer is from central Durham, remote out of City areas may be higher.

The fares are per booking, not per person. There are no further discounts.

*****************************************************************************

 

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mega-Bus Fixed Fares (10+ Cases / Oversized Luggage)

Durham to Newcastle Airport One Way £59.00 or £99.99 with a return

Moving Accommodation: £49.99 per hour for local service

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

 

General Terms and Conditions for all fares 2018/2019

 

Payment for Travel

Payment will be due in full when we arrive at the airport. Unless the fare is pre-paid or an invoiced job.

If you have booked a return trip, both legs of travel need paying for at the same time. We do not split fares up.

You will get a receipt for every payment or trip taken.

 

Transfer Time / Trip Time

Newcastle Airport is 25 miles (40km) from Durham, trip time is from 30 to 60 minutes depending on time of day, day of the week.

If you do not leave the suggested 1 hr for the transfer and 2 hrs for airport check in, bag drop, and security passport checks you

Might not have the required time to board your flight. See terms and conditions for full details.

 

Baggage / Luggage Qty – How much luggage you have will specify which vehicle we send you.

If you have a lot of luggage you might be sent a minibus automatically to cover your requirements.

This means if you book for 2 people but have 4 + cases you will be sent a minibus as our estate cars will hold

4 large cases maximum. We need to know what luggage you have when you book.

Our estate cars hold four passengers and four large suitcase and some small cabin baggage maximum.

Our minibuses hold eight passengers and up to 12 large cases. Then some small cabin bags.

If you have less than four passengers but state you have more than 4 cases or a combination of four

Large luggage and other smaller luggage you will be send a minibus and charged for a minibus.

If you have skis or golf bags, or oversized luggage you will be sent a minibus by default.

You do not need to specify which you prefer as we will send you what is required to complete the trip.

 

Meet Greet – Driver with a name card at arrivals

Charge is £10 (Might be higher if you take a long time to get through to arrivals)

Meet and greet means we park, go into the terminal and stand with a name sign at arrivals until you come through.

This is useful for business or academic travellers. Foreign traveller without phones etc. older travellers…

If you do not supply us with a mobile number or your phone is turned off or do not call us within the first 15 minutes and

we have to come into the airport to find you the meet greet fare applies.

If you are delayed by immigration or lost luggage the meet greet fare might be higher.

The £10 fare covers the first 30 minutes of waiting time at the airport.

If we are waiting at arrivals for longer than 30 minutes with no contact the standard meet greet fare will increase.

 

Bookings with more than on Pick Up / Multiple collection points

You will be charged at £5 per pick up if close together. Higher fee if the locations are further apart.

If you don't tell us there are multiple pickups when you book you will still be charged for the extra pick ups

when payment is due. Advise us of multiple pickups when you book please. See terms and conditions for full details.

 

Bank Holiday / National Holiday Dates  / Christmas

Add £10 to all fares on a bank holiday.

Add £10 to all Christmas Eve, New Year’s Eve, New Year’s Day. Easter dates.

Christmas Day / Boxing Day The fixed rate fare is £75 one way for a car / £85 for a minibus.

 

Account or Invoiced Payments (University Invoicing)

If you require us to invoice you at a later date, and take payment at a later date.

There is a standard additional administration charge of £10 for this service.

Charge is applicable per entire booking, not per trip taken. We do not offer terms of credit for transport.

Payment will be due 7 days after an invoice is sent to your accounts team.

Airport Express is an Official Supplier to Durham University, our account number is available on request and is

Listed on the invoices we send to you.

Email us to ask how we offer PRIORITY service to the University Staff and visiting guests.

 

Multiple Occupancy – We are an airport transfer service and reserve the right to use the vehicles,

if required to have more than one group of fare paying customers. It is only on occasion we share vehicles.

This may be a necessity due to other passengers arriving on late or delayed flights or just due to high demand.

We will never intentionally make passengers wait for any unreasonable amount of time. 

Sharing is not required and only happens when flights land out of schedule or very late.

We do not always know in advance of your travel that sharing might be required so we may not advise you in advance.

If you specifically do not wish to share a ride, make sure you let the office know when you book.

Our fares are generally discounted up to 40% from standard rates and we do not offer any further discounts.

See terms and conditions for full details.

 

Car & Minibus Fares - If you book your travel and request a car, when we turn up to collect you have too much luggage to

fit in a car And we then supply a minibus, you will be charged the minibus rate. Not the car rate.

We might arrive in a minibus to do a car sized pick up. We might have no cars free.

There will be no extra charge for this, unless you have too much luggage and a minibus is required to complete

The trip.

If you book for 4 people and add extra people to the booking later, you will be charged a minibus rate as above.

Minibus fares are for 5 or more passengers, or up to four passengers with higher baggage requirements.

 

Wait Time at the Airport - We do not charge for waiting if your flight is delayed and we have to wait at the airport for you.

We do charge wait time for delays caused by bad planning or if you are not ready at the pick-up point at the time

The job was requested. We reserve the right to charge full fare for anyone who makes us wait unreasonable amounts

Of time. If you book a pick up at 10am and we are still waiting to go at 10.30am, there will be a charge for this.

 

If you are not ready when we come to pick you up and you make the driver wait, we reserve the right not to offer the £35

special offer and revert to a metered fare. See terms and conditions for full details.

If you make us wait at the airport for any unreasonable amount of time. There may be an extra charge,

of the £35/£65 special offer may not be valid. See terms and conditions for full details.

 

Missed Flights - if you’re not on the flight and you haven’t informed us, if we have to make another trip to the airport

we will charge again for another pick up. At the standard rate. See terms and conditions for full details.

 

Last Minute Requests – Our listed fares are based on travel being pre-booked. Last minute bookings on the day will

Revert to metered fares. Unless a discount has been agreed upon with the driver or the office.

 

Cancelations – you can cancel at any time. However, if you cancel with very short notice you will still liable be for the fare.

We politely request 12hrs notice for cancelled bookings. See terms and conditions for full details.

 

Refunds – Will be at the discretion of Airport Express, requests should be made via email. See terms and conditions for full details.

 

Getting into the wrong Taxi at the airport – if you accidentally get into the wrong taxi at the airport, you will still be liable to pay

Us if we attended the airport to collect you. Or if you pre-paid, you will not be liable for a refund if you got into the wrong taxi.

                                                                                                                

Express Drop Off Charge – We do not charge for this, it is covered in the fixed fares.

£1 for a car / £2.50 for a minibus - per drop off minimum, this is the minimum fare based on a 10 minute wait in the car park.

Almost all the airports we drop off at have a fee to drop off when you get there, our listed fares do not include these fees.

 

Agreement of Service – by booking with Airport Express you are bound by the agreements, terms and conditions of service

That we publish. Your consumer rights are not affected but our rights contractually still remain.

 

Airport Express is an airport transfer service, NOT a taxi service, we might be registered by a licensing authority

under taxi policy and law, but we make our business and operating terms clear for all travellers booking with us.

If you are not sure what this means, were happy to clarify via email or phone.

We are governed by UK Transport Act, Sales of Goods & Services Act, Local Govt Licensing laws.  

For all information and terms and conditions see our main web page T&C's.

 

If you have any questions regarding our service, contact us by email and ask us, we’re always

happy to help you with anything.

 

Investment, franchise, buyout enquiries should be sent via email. Airport Express is not officially

for sale but will always look Buyout or take over possibilities from larger companies or investors.

 

Airport Express Copyright 2018/19